Shipping Policy

Fantascticz Shipping Policy

At Fantascticz, we are dedicated to ensuring your exquisite retro pieces arrive safely and efficiently. Each order is handled with the utmost care, reflecting the luxury and quality of our products. Please review our shipping policy below for details on how we deliver your treasured items.

Processing Your Order

Upon successful order placement, our dedicated team begins carefully preparing your items.

  • Order Processing Time: Please allow one to three business days for order processing before shipment. During peak seasons or promotional periods, processing times may extend slightly.

  • Order Confirmation: You will receive an order confirmation email immediately after your purchase, followed by a separate shipping confirmation email containing tracking information once your order has been dispatched.

Shipping Options and Estimated Delivery Times

We partner with trusted carriers to provide reliable delivery services. The estimated delivery times are calculated from the moment your order is shipped, not from the time of purchase.

  • Standard Shipping:

    • Estimated Delivery: Five to Ten Business Days.

  • Expedited Shipping:

    • Estimated Delivery: Two to Four Business Days.

Please note: Delivery times are estimates and cannot be guaranteed. Unforeseen delays due to weather, customs, carrier issues, or high volume periods may occur.

Shipping Costs

Most products sold by Fantascticz offer free shipping. However, some products may incur shipping charges. Any applicable shipping charges will be clearly calculated and presented to you at checkout before you finalize your purchase.

International Shipping

Fantascticz Proudly offers international shipping to select countries.

  • Customs, Duties, Tariffs, and Taxes: Please be aware that for international orders, customs duties, import taxes, tariffs, and other charges may be levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the customer. We recommend contacting your local customs office for detailed information on these potential charges before placing your order.

  • Customs Delays: International shipments may experience delays due to customs clearance procedures. We have no control over these delays once the package reaches the destination country's customs.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery directly on the carrier's website.

Shipping Address Accuracy

It is the customer's responsibility to ensure that the shipping address provided is accurate and complete. Fantascticz Is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses. If a package is returned to us due to an invalid address, you may be responsible for re-shipping costs.

Lost or Damaged Packages

In the rare event that your package is lost in transit or arrives damaged, please contact our client service team immediately. We will work diligently with the shipping carrier to resolve the issue and ensure your satisfaction. Please retain all packaging materials and damaged items, as they may be required for a claim.

Contact Us

Should you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our dedicated client service team: