Fantascticz Protection Policy

FANTASCTICZ PROTECTION POLICY

Complete Premium Coverage - Then, Now & Always!

WELCOME TO FANTASCTICZ PROTECTION

Fantascticz Protection provides premium coverage for your luxury retro treasures from the moment you purchase until 30 days after delivery. For just 2.5% of your order total, you receive VIP treatment and complete peace of mind.

🌟 WHY CHOOSE FANTASCTICZ PROTECTION?

  • 24-48 Hour Claim Processing (vs. industry standard 7–14 days)
  • Priority Customer Service - Your calls jump to the front
  • Complete Coverage - Lost, damaged, or stolen packages
  • Free Return Shipping - On all protection claims
  • Up to $2,500 Coverage per order
  • No Questions Asked - We trust our luxury clients

WHAT'S COVERED

📦 LOST PACKAGES

  • Package shows “delivered” but you didn't receive it
  • Package lost in transit with no tracking updates
  • Carrier confirms package is missing
  • Result: Instant replacement or full refund

💔 DAMAGED ITEMS

  • Items damaged during shipping
  • Packaging arrived crushed or opened
  • Product functionality affected by shipping
  • Result: Immediate replacement or full refund

🚨 THEFT PROTECTION

  • Package stolen from your property
  • Porch piracy during transit
  • Delivery to wrong address due to carrier error
  • Result: Complete coverage, no police report required

⛈️ DELIVERY ISSUES

  • Weather-related delivery failures
  • Carrier strikes or service disruptions
  • Address correction problems
  • Result: Full protection regardless of cause

CLAIM PROCESS

🚀 HOW TO FILE YOUR CLAIM

Step 1: Contact us within 30 days

  • Email: fantascticz@fantascticz.com
  • Subject: “PROTECTION CLAIM - [Your Order #]”
  • Phone: +1 (405) 367.3000 Ext. 1001 (Priority Line)

Step 2: Provide basic information

  • Order number and purchase date
  • Brief description of the issue
  • Photos if item arrived damaged (optional but helpful)

Step 3: Receive your resolution

  • 24–48 hours: Claim reviewed and approved
  • Immediate: Replacement shipped or refund processed
  • Free: Return label provided if return needed

PROTECTION BENEFITS

🎯 VIP TREATMENT

  • Priority customer service phone line
  • Dedicated protection support team
  • White-glove claim handling
  • No lengthy investigations or forms

💰 FINANCIAL PROTECTION

  • Full replacement value guaranteed
  • No depreciation deductions
  • Coverage up to $2,500 per order
  • Choice of replacement or refund

⚡ EXPEDITED SERVICE

  • Claims processed in 24–48 hours
  • Priority shipping on replacements
  • Instant refunds when preferred
  • Streamlined return process

🛡️ COMPREHENSIVE COVERAGE

  • Covers all retro 1980s merchandise
  • Includes limited edition items
  • Protects collectible electronics
  • Covers luxury packaging

COVERAGE DETAILS

FEE: 2.5% of order total MINIMUM FEE: $2.50 MAXIMUM COVERAGE: $2,500 per order CLAIM WINDOW: 30 days from expected delivery PROCESSING TIME: 24–48 hours for approved claims

EXAMPLES:

  • $100 order = $2.50 protection fee
  • $500 order = $12.50 protection fee
  • $1,000 order = $25.00 protection fee

WHAT'S NOT COVERED

❌ EXCLUSIONS:

  • Items successfully delivered to correct address
  • Buyer's remorse or change of mind
  • Normal wear and tear after delivery
  • Items not purchased with Fantascticz Protection
  • Claims filed after 30-day window
  • International customs delays beyond our control
  • Incorrect shipping address provided by customer

PROTECTION + RETURNS INTEGRATION

🔄 HOW PROTECTION ENHANCES RETURNS:

Standard Returns: You pay return shipping Protection Returns: We pay all return shipping costs

Standard Claims: 7-14 day processing Protection Claims: 24-48 hour processing

Standard Service: Regular customer support Protection Service: Priority customer service

Protection customers receive VIP treatment even during returns!

PROTECTION PRIVACY PROMISE

🔒 ENHANCED DATA SECURITY:

  • Advanced encryption for protection data
  • Priority privacy support
  • VIP data handling procedures
  • Exclusive privacy notifications
  • Premium data protection features

Protection customers receive the highest level of privacy protection available.

TERMS & CONDITIONS

PAYMENT: Protection fee added at checkout and processed with your order CANCELLATION: Protection cancelled if order cancelled before shipment REFUNDS: Protection fee non-refundable once order ships TRANSFER: Protection non-transferable between orders LIMITATIONS: Maximum $2,500 coverage per order

By purchasing Fantascticz Protection, you agree to our complete Protection Terms & Conditions.

CONTACT PROTECTION SUPPORT

🎆 PRIORITY SUPPORT CHANNELS:

Email (Fastest): fantascticz@fantascticz.com Response time: Within 2 hours during business hours

Phone (VIP Line): +1 (405) 367.3000 Ext. 1001 Priority customer service representatives

Hours: Monday-Friday: 9 AM - 6 PM CST Saturday: 10 AM - 4 PM CST Sunday: Closed

FREQUENTLY ASKED QUESTIONS

Q: Is Fantascticz Protection worth it? A: For just 2.5% of your order, you get VIP treatment, 24-48 hour claim processing, and complete peace of mind. Most customers say it's the best investment they make!

Q: How fast are claims really processed? A: We review and approve claims within 24–48 hours—compared to the industry standard of 7–14 days. Protection customers get priority treatment.

Q: Do I need to file a police report for stolen packages? A: No! We trust our luxury clients. Just let us know what happened and we'll take care of the rest.

Q: Can I add Protection after I order? A: Protection must be purchased at time of order. This ensures complete coverage from the moment your treasures leave our facility.

Q: What if my package is just delayed? A: We monitor all tracking. If your package is significantly delayed due to carrier issues, we'll proactively reach out with solutions.

WHY FANTASCTICZ PROTECTION IS DIFFERENT

🌟 LUXURY APPROACH:

  • We treat you like the VIP customer you are
  • No lengthy forms or investigations
  • Trust-based claim process
  • White-glove service throughout

⚡ SPEED & EFFICIENCY:

  • Fastest claim processing in the industry
  • Priority customer service
  • Instant resolutions
  • Streamlined procedures

💎 COMPREHENSIVE COVERAGE:

  • Protects against real shipping problems
  • Covers what matters most to luxury buyers
  • No loopholes or exclusions
  • Complete peace of mind

Fantascticz Protection: Then, Now & Always! Because your retro luxury treasures deserve premium protection!

📧 Ready to protect your next order? Look for Fantascticz Protection at checkout!

Last Updated: September 30, 2025